Apple Admits Issues With The Macbook & Macbook Pro Keyboards, Offering Free Fix – Check If You’re Eligible

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Finally, Apple seems to have admitted that the latest butterfly keyboard mechanism that it has introduced in its selected Macbooks and Macbook Pros has faults. As a result, the manufacturer has initiated a repair program that won’t just fix the issues free of cost but will offer refund as well to anyone who might have already paid for getting it fixed.

According to Apple, if your Macbook or the Macbook Pro keyboard shows a behavior where characters or letters repeat unexpectedly, or they just don’t appear, or the key(s) feel a bit ‘sticky’ or they just don’t respond consistently, then Apple will repair it for free.

In addition, if you previously had your said machine repaired for the problem mentioned above by paying a certain fee, you’ll be entitled to a refund as well.

The Macbook & Macbook Pro models eligible for this program include:

  • MacBook (Retina, 12”, 2015 start)
  • MacBook (Retina, 12”, 2016 start)
  • MacBook (Retina, 12”, 2017)
  • MacBook Pro (13­”, 2 Thunderbolt 3 Ports, 2016)
  • MacBook Pro (13”, 2 Thunderbolt 3 Ports, 2017)
  • MacBook Pro (13”, 4 Thunderbolt 3 Ports, 2016)
  • MacBook Pro (13”, 4 Thunderbolt 3 Ports, 2017)
  • MacBook Pro (15”, 2016)
  • MacBook Pro (15”, 2017)

In addition, Apple says that this program covers the eligible machines for a 4 years period after its initial retail sale.

Further details pertaining to free Macbook & Macbook Pro service, or refund requests, for above mentioned issues can be found at Apple’s website.

So, if the issue is observed in your eligible Macbook, you should definitely go get the Genius Bar Appointment and have your issue resolved right away.

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